Client-Focused Banking Specialist

Prosperity Bank; Town of Texas, Northern (WI, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Prosperity Bank is seeking a Full Time CSR at the Banking Center in Palacios, TX. The role focuses on opening and maintaining customer accounts, handling inquiries, resolving issues, and identifying opportunities to cross-sell bank products and services.

Training and cross-functional collaboration with the Teller Supervisor are emphasized. Strong customer service skills and the ability to maintain privacy and comply with bank policies are essential.

Qualifications

• High school graduate or equivalent.

Responsibilities

• Open, close and maintain accounts; assist clients with inquiries, maintenance and problem resolution.
• Identify sales opportunities and cross-sell bank products and services.
• Develop, train and motivate lobby associates; coordinate with Teller Supervisor.
• Maintain privacy and security of customer information and uphold Bank’s professional reputation.
• Perform related clerical duties and ensure logs and reports are accurate and timely.

Education

High school graduate or equivalent

Job description

Prosperity Bank is seeking a Full Time CSR at the Banking Center in Palacios, TX. The role focuses on opening and maintaining customer accounts, handling inquiries, resolving issues, and identifying opportunities to cross-sell bank products and services.

Training and cross-functional collaboration with the Teller Supervisor are emphasized. Strong customer service skills and the ability to maintain privacy and comply with bank policies are essential.