Client-Focused Banking Specialist

Peoples Bank and Trust; Nickerson (KS); On-site; USD 30,000 - 38,000; Full time

Job summary

Peoples Bank and Trust is seeking a CSR/Teller who will work directly with customers to deliver a professional banking experience. The role combines customer service with basic banking duties, including product recommendations and account handling, reporting to the Frontline Manager.

Key duties include engaging customers per service standards, maintaining relationships, and assisting with deposits, balance checks, and basic transactions as part of everyday operations.

Qualifications

• High School Diploma or equivalent required.
• Advanced knowledge of Peoples Bank and Trust products and services.
• 2+ years banking or customer service experience preferred.

Responsibilities

• Engage customers according to the bank’s Benchmark Service Standards.
• Foster ongoing relationships that improve customer commitment.
• Recommend products to customers based on their needs.
• Respond to customer requests by providing simple and knowledgeable guidance to resolve issues.
• Project a favorable image of the bank to the community.
• Open and maintain personal, business, trust, and estate accounts.
• Demonstrate a commitment and participate in the bank’s High Performance Growth Strategy.

Skills

Attention to detail

Verbal communication

Written communication

Customer relationship building

Time management

Problem solving

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Peoples Bank and Trust is seeking a CSR/Teller who will work directly with customers to deliver a professional banking experience. The role combines customer service with basic banking duties, including product recommendations and account handling, reporting to the Frontline Manager.

Key duties include engaging customers per service standards, maintaining relationships, and assisting with deposits, balance checks, and basic transactions as part of everyday operations.