Client-Focused Banking Associate

FCBank; Fredericktown (OH); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401K with match

Paid Time Off

Holidays

Voluntary Benefits

Employee Assistance Program

Wellness Program

Special Loan Rates

Gradifi Student Loan Paydown Plan

Rewards & Recognition Programs

Job summary

FCBank is seeking a motivated Universal Associate to greet clients, discuss banking needs, and offer tailored financial solutions. You will handle transactions, account openings, and retail lending with a focus on accuracy and service quality.

The role emphasizes adherence to policies, strong client focus, and ongoing development through training and community engagement. Equal opportunity employer with a comprehensive benefits package offered.

Qualifications

• Language skills: professional communication and interpersonal skills to write and speak effectively.
• Technology skills: ability to use email, internet and intranet; proficient with common banking software.
• Mathematical skills: ability to add, subtract, multiply, and divide.
• Reasoning ability: apply common sense and solve problems.
• Physical demands: occasional lifting up to 25 pounds and travel may be required.

Responsibilities

• Greet clients warmly and engage in conversations to uncover opportunities and recommend solutions.
• Deliver an exceptional banking experience with every interaction.
• Perform accurate transactions and account maintenance; assist with retail lending.
• Follow bank policies to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction and sales.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Education

High school diploma or GED

Tools

Core transaction system

Debit card system

Statement processing system

Cash advance machines

Job description

FCBank is seeking a motivated Universal Associate to greet clients, discuss banking needs, and offer tailored financial solutions. You will handle transactions, account openings, and retail lending with a focus on accuracy and service quality.

The role emphasizes adherence to policies, strong client focus, and ongoing development through training and community engagement. Equal opportunity employer with a comprehensive benefits package offered.