Client-Focused Banking Associate

TD; Fort Lauderdale (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank is seeking a customer service-focused associate in Fort Lauderdale, FL to support everyday banking needs and help clients achieve financial goals. You will greet customers, process transactions, open and maintain basic accounts, and connect clients with specialists as needed.

Ideal candidates have a high school diploma or GED and at least 1 year of client-facing experience, with strong communication, organization, and problem-solving skills.

Qualifications

• 1+ years of experience working with clients or in a service role.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Proven problem-solving and organizational abilities.
• Proficiency with MS Office.

Responsibilities

• Serve as first point of contact for client inquiries and referrals.
• Provide accurate everyday banking support and basic account handling.
• Educate clients on available products and digital tools.
• Maintain compliant and risk-aware customer conversations.
• Assist with scheduling appointments and follow-up outreach.

Skills

Customer service

Communication skills

Time management

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank is seeking a customer service-focused associate in Fort Lauderdale, FL to support everyday banking needs and help clients achieve financial goals. You will greet customers, process transactions, open and maintain basic accounts, and connect clients with specialists as needed.

Ideal candidates have a high school diploma or GED and at least 1 year of client-facing experience, with strong communication, organization, and problem-solving skills.