Client-Focused Banking Associate

BankOnBuffalo; Buffalo (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401K with company match

PTO & holidays

Leave policies

Employee Assistance Program

Wellness program

Loan and deposit rates

Rewards & Recognition

Job summary

BankOnBuffalo is seeking a friendly Universal Associate to join our banking team in Buffalo. You will greet clients, uncover financial needs, and recommend suitable solutions while delivering an exceptional banking experience.

You will perform accurate transactions, assist with account openings, and support retail lending, all while following bank policies to ensure security and compliance. Strong communication and teamwork are essential.

Qualifications

• Language skills to read, comprehend and interpret documents with professional communication.
• Tech literacy including email, internet and intranet usage.
• Ability to perform basic math operations in all units of measure.
• Ability to apply common sense to carry out instructions and solve problems.

Responsibilities

• Greet clients enthusiastically and engage in conversations, uncover opportunities and make product and service recommendations.
• Deliver an exceptional banking experience with every interaction.
• Perform accurate transactions, client maintenance, account openings and retail lending at a high level.
• Follow bank policies and procedures to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction and sales.

Skills

Language skills

Tech literacy

Math skills

Reasoning ability

Education

High school diploma or GED

Tools

Core transaction system

Debit card system

Statement processing system

Job description

BankOnBuffalo is seeking a friendly Universal Associate to join our banking team in Buffalo. You will greet clients, uncover financial needs, and recommend suitable solutions while delivering an exceptional banking experience.

You will perform accurate transactions, assist with account openings, and support retail lending, all while following bank policies to ensure security and compliance. Strong communication and teamwork are essential.