Client-Focused Banking Advisor II

Fifth Third; Cincinnati (OH); Híbrido; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Fifth Third Bank in Cincinnati, OH seeks a Consumer Banking Advisor II to deliver an exceptional, solution-based, phone-based customer experience across a full range of Fifth Third banking products and services.

You will support existing customers in an inbound call center, uncover financial needs, tailor recommendations, and collaborate with internal partners while adhering to risk and compliance policies. The role includes growth opportunities within a diverse, inclusive workplace.

Formación

• High School Diploma/GED; 1 year customer service or call center experience.
• Ability to discuss financial needs over the phone and provide guidance.
• S.A.F.E. Act registration required at employment.

Responsabilidades

• Provide exceptional customer experience through phone-based conversations and financial product guidance.
• Assess customer needs and tailor recommendations for banking solutions.
• Collaborate with internal partners to ensure customer needs are met and risks are managed.

Conocimientos

Customer service

Educación

High School Diploma/GED

College degree or equivalent military experience

Descripción del empleo

Fifth Third Bank in Cincinnati, OH seeks a Consumer Banking Advisor II to deliver an exceptional, solution-based, phone-based customer experience across a full range of Fifth Third banking products and services.

You will support existing customers in an inbound call center, uncover financial needs, tailor recommendations, and collaborate with internal partners while adhering to risk and compliance policies. The role includes growth opportunities within a diverse, inclusive workplace.