Client-Focused Banker: Cash, Wires & Accounts

1stnb; Clovis (NM); On-site; USD 26,000 - 36,000; Full time

Job summary

1stnb is seeking a customer service-oriented teller in New Mexico who can handle cash transactions in a high-volume branch and promote bank products to customers. You will evaluate relationships, follow policies, and work toward monthly new account goals while assisting a diverse clientele including Spanish speakers.

The role requires a flexible schedule, teamwork, and reliable attendance, with background checks as part of the hiring process. This position is on-site at our local branch.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must work well in a team and get along with co-workers.

Responsibilities

• Provide exceptional customer service while handling cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor direction.
• Achieve monthly new account production targets set by management.
• Participate in in-store sales activities and prospecting as needed.
• Process deposits and cash withdrawals and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and ID.
• Enter transactions into the computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Perform other tasks as requested by supervisors.
• Maintain regular and predictable attendance.

Skills

Customer service

Teamwork

Cash handling

Multitasking

Education

High school diploma or equivalent

6 months of retail or customer service experience (preferred)

Job description

1stnb is seeking a customer service-oriented teller in New Mexico who can handle cash transactions in a high-volume branch and promote bank products to customers. You will evaluate relationships, follow policies, and work toward monthly new account goals while assisting a diverse clientele including Spanish speakers.

The role requires a flexible schedule, teamwork, and reliable attendance, with background checks as part of the hiring process. This position is on-site at our local branch.