Client-Focused Bank Teller

associatedbank; West Allis (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Associated Bank is seeking a friendly Teller to deliver outstanding service at our West Allis branch. In this front-line role, you will process transactions, identify customer needs, and introduce appropriate financial solutions while representing the bank's brand with integrity.

You will handle cash, support daily branch operations, and educate customers on digital tools, working with teammates across branches to ensure seamless service and community impact.

Qualifications

• High school diploma or equivalent
• Up to 2 years of demonstrated customer service experience
• Experience in retail banking, cash handling, or financial services

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

2 years customer service experience

Job description

Associated Bank is seeking a friendly Teller to deliver outstanding service at our West Allis branch. In this front-line role, you will process transactions, identify customer needs, and introduce appropriate financial solutions while representing the bank's brand with integrity.

You will handle cash, support daily branch operations, and educate customers on digital tools, working with teammates across branches to ensure seamless service and community impact.