Client-Focused Administrative Assistant

Koppenhaver & Associates, PC, Certified Public Accountants; Cedar Rapids (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

Koppenhaver & Associates, PC, Certified Public Accountants in Cedar Rapids, IA is seeking an organized administrative assistant to provide exemplary client support and assist the accounting staff. You will manage client files and company records, handle inbound and outbound communications, restore QuickBooks files, and ensure all documents are complete and signed when required.

The role emphasizes strong communication, careful proofing, teamwork, and a willingness to grow with the firm in a

Qualifications

• Be warm, empathetic, and eager to build relationships with our clients and our staff
• Demonstrate excellent communication skills through both written and verbal interactions
• Possess excellent judgement and the critical thinking skills required to address and appropriately escalate client questions and concerns
• Work well with multiple supervisors, prioritizing their workload effectively
• Be a self-starter with a genuine desire to grow and excel
• Value feedback as an opportunity to grow
• Prioritize the team, demonstrating flexibility while working within a fast-paced deadline-oriented environment
• Have experience with general office procedures, equipment, and software
• Be excellent at proofing their own work
• Be willing and eager to learn about our company, community, clients, and industry

Responsibilities

• Provide exemplary client support throughout all inbound and outbound communications
• Provide administrative support to all accounting staff in the office
• Managing ingoing and outgoing mail and communications
• Receive client documents, ensuring all necessary documentation has been received and signatures, when necessary, are completed
• Restore QuickBooks files
• Manage client files and company records, including paper files and client databases
• Other duties as assigned

Job description

Koppenhaver & Associates, PC, Certified Public Accountants in Cedar Rapids, IA is seeking an organized administrative assistant to provide exemplary client support and assist the accounting staff. You will manage client files and company records, handle inbound and outbound communications, restore QuickBooks files, and ensure all documents are complete and signed when required.

The role emphasizes strong communication, careful proofing, teamwork, and a willingness to grow with the firm in a