Client-First Banker: Trusted Relationships & Solutions

JPMorganChase; Lakeland (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase in Lakeland, Florida is looking for an Associate Banker to create memorable client experiences. This role requires delivering exceptional service, managing lobby traffic, educating clients on banking technology, and helping them achieve their financial goals through trusted relationships.

The ideal candidate will understand clients' needs and have a high school diploma or GED. You will thrive in a collaborative environment, contributing to the success of the branch while being part of a diverse and inclusive team.

Qualifications

• Ability to exceed client expectations with attentive service.
• Strong relationship building skills with clients.
• Effective communication and engagement with clients.
• Attention to detail in resolving client issues.
• Collaborative team player for client satisfaction.
• Quick learning of products and procedures.
• Client service experience is preferred.

Responsibilities

• Create a welcoming environment for clients.
• Assist with transactions and open new accounts.
• Educate clients on technology self-service options.
• Build meaningful client relationships.
• Manage branch operations and cash devices.

Skills

Client service

Communication

Relationship building

Problem solving

Education

High school diploma or GED equivalent

Job description

JPMorganChase in Lakeland, Florida is looking for an Associate Banker to create memorable client experiences. This role requires delivering exceptional service, managing lobby traffic, educating clients on banking technology, and helping them achieve their financial goals through trusted relationships.

The ideal candidate will understand clients' needs and have a high school diploma or GED. You will thrive in a collaborative environment, contributing to the success of the branch while being part of a diverse and inclusive team.