Client Facing Medical Inside Sales Coodinator (B.S.c Required)

Eurofins USA; Saint Charles (MO); Remote; USD 60,000 - 85,000; Full time

Job summary

A leading company in life sciences is seeking a Client Facing Medical Inside Sales Coordinator. The role involves lead generation, customer relationship management, and working closely with business development teams. The ideal candidate will have expertise in drug discovery and proven sales experience in a B2B environment. Opportunities include participating in trade shows and extensive training within the industry.

Benefits

Medical, Dental, and Vision Coverage

401(k) Plan

Paid Vacation and Holidays

Qualifications

• 2-3 years’ experience in drug discovery and B2B sales is required.
• Experience in client-facing roles within scientific fields preferred.
• Proficiency with CRM tools and excellent computer skills are essential.

Responsibilities

• Qualify leads and follow up with clients to generate sales.
• Analyze customer feedback and adjust sales strategies.
• Collaborate with teams to enhance product offerings and marketing.

Skills

Communication

Customer Needs Understanding

Multi-tasking

Resilience

Sales Strategies

Education

B.S. in Biology, Chemistry, or related discipline

M.S. preferred

Tools

Microsoft Office

CRM Software

Social Media

Job description

Client Facing Medical Inside Sales Coordinator (B.S.c Required)

• Full-time

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical, and cosmetic product testing, as well as in agroscience Contract Research Organization services. It is a market leader in genomics, discovery pharmacology, forensics, advanced material sciences, clinical studies support, and emerging areas like molecular clinical diagnostics and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France, to 58,000 staff across 900 laboratories in over 54 countries. The company offers over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability, and purity of biological substances and products.

In 2024, Eurofins generated EUR €6.515 billion in revenues and has been among the best-performing stocks in Europe over the past 20 years.

Drug Development Inside Sales Coordinator Responsibilities:

The Inside Sales Representative supports the sales cycle by lead generation and management. Responsibilities include identifying and qualifying potential customers through various channels, building relationships to understand and meet client needs, and working with business development and account managers to achieve sales targets.

• Qualify leads from digital marketing campaigns, conferences, references, tradeshows, etc.
• Follow up on existing cold and warm leads to re-engage them in the sales process.
• Participate in lead generation strategies, such as cold calling/emailing, to identify prospects and maintain a list of potential customers.
• Research potential leads via directories, web searches, or digital resources.
• Develop sales opportunities by researching and identifying potential accounts, providing technical information, and preparing quotations.
• Develop existing accounts by analyzing purchase history, suggesting related or new items, and explaining technical features.
• Perform gap analysis in stagnant or inactive accounts.
• Follow up proactively with customers for feedback and satisfaction, and adjust pitches accordingly.
• Maintain logs of customer contacts, outcomes, and follow-up issues.
• Track sales performance metrics regularly.
• Build pipelines with channel partners and team members to close sales.
• Collaborate across departments to improve product offerings, sales strategies, and marketing.
• Provide feedback to Business Development, Product, and Marketing teams.
• Analyze competitors and industry trends.
• Maintain accurate CRM records and assist with data cleanup.
• Input and update leads, contacts, and opportunities in the CRM.
• Participate in trade shows and related activities.
• Perform other duties and lead special projects as assigned.

Minimum Educational Qualifications:

• Advanced degree in Biology, Chemistry, drug discovery, or related discipline; BS required, MS preferred.

Minimum Qualifications:

• 2-3 years’ experience in drug discovery.
• B2B sales experience, preferably in CRO or life sciences.
• Experience interfacing with clients in a science-based company preferred.
• Inside sales or related sales experience preferred.
• Laboratory experience in drug discovery research or sales preferred.
• Client-facing experience such as inside sales, market development, or client services.
• Ability to work remotely with high-speed internet and secure workspace.
• Authorization to work in the U.S. indefinitely without restrictions or sponsorship.

The Ideal Candidate:

• Ability to multi-task, prioritize, and achieve objectives.
• Strong understanding of customer needs and solutions.
• Valid driver’s license.
• Excellent computer skills, including Microsoft Office, social media, web applications, and CRM.
• Excellent communication skills, both oral and written.
• Resilience and persistence in outreach efforts.
• Ability to work independently and in a team.
• Deep understanding of drug discovery industry and sales process.
• Energetic, outgoing, and customer-centric demeanor.
• Eager to expand sales, clients, and territories.

Position is full-time, remote, Monday - Friday, 8:00 am - 5:00 pm, with overtime as needed. Candidates near St Charles, MO, or Madison, WI, are encouraged to apply.

• Benefits include medical, dental, vision, life, disability, 401(k), paid vacation, and holidays.

Eurofins USA Discovery Services is an Equal Employment Opportunity employer, including disabled and veteran applicants.