Client Experience Specialist - Work From Home

Remote Jobs; Columbus (NE); Remote; USD 45,000 - 65,000; Full time

Job summary

Remote Jobs seeks a client-facing, fully remote enrollment specialist in the U.S. financial services space. You will be paired with a growing team, equipped with tools and mentorship, and expected to enroll and support clients who asked for guidance.

We offer a schedule you can build around real life and a portfolio you keep serving, not just a stack of one-off calls. Training and leaders stay involved to help you succeed.

Qualifications

• Clear, human communication is essential.
• Self-motivation with no direct supervision.
• Willingness to follow a proven process.
• Interest in benefits conversations, not just sales energy.

Responsibilities

• Enroll and support clients who asked for guidance.
• Collaborate with a growing team and mentors.
• Engage clients with a transparent, customer-focused approach.

Skills

Clear communication

Self-motivation

Process adherence

Benefits conversations

Job description

Client-facing, fully remote, financial services.

You are paired with a growing team, given tools and mentorship, and expected to enroll and support clients who asked for guidance.

The deal

1. Home office. Web presentations.
2. Work that matters to families.
3. Training and leaders who stay involved.
4. A schedule you can build around real life.
5. A portfolio you keep serving - not a stack of one-off calls.

Requirements

• Communication that is clear and human
• Discipline without a supervisor in the hallway
• Openness to a proven process
• Interest in benefits conversations, not just "sales energy"

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.