Client Experience Specialist | No Nights/Weekends

Jeannie Cleaning; Town of Portage (NY); Sur place; USD 31 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Benefits Package - Health, Vision, 
D

Positive, Drama-Free Culture

No Nights, No Weekends

Growth & Advancement

Community Impact

Résumé du poste

Jeannie Cleaning in Portage, MI is seeking a Client Services Specialist to deliver exceptional customer experiences, handle scheduling and admin tasks, and support the MVP Team of technicians.

This in-office role is Mon-Fri, 30-40 hours, with a starting date Sept 30, 2026. Pay is $20 per hour plus a performance bonus; reports to Director of Operations.

Ideal candidate has strong communication, is highly organized, tech-savvy, and enjoys teamwork.

Qualifications

• 2+ years of customer service experience.
• Able to communicate clearly and professionally with clients and team members by phone, email, and text.
• Excellent computer skills with email, spreadsheets, word docs, and Chrome.

Responsabilités

• Answer phone calls live and respond to emails within 24 business hours.
• Build lasting relationships with clients through warm, professional communication.
• Proactive follow-up and share feedback with the team.
• Assist with consultations, bookings, and first-cleaning details.
• Turn every interaction into a positive experience.

Connaissances

Excellent verbal and written comms

Strong problem solving

Highly organized

Tech-savvy

Team player

Outils

Email

Spreadsheets

Word processors

Web browser (Chrome)

Description du poste

Jeannie Cleaning in Portage, MI is seeking a Client Services Specialist to deliver exceptional customer experiences, handle scheduling and admin tasks, and support the MVP Team of technicians.

This in-office role is Mon-Fri, 30-40 hours, with a starting date Sept 30, 2026. Pay is $20 per hour plus a performance bonus; reports to Director of Operations.

Ideal candidate has strong communication, is highly organized, tech-savvy, and enjoys teamwork.