Client Experience Specialist — Fashion & Service

Talbots; Amarillo (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Referral incentives

Travel discounts

Shopping discounts

Concert discounts

Job summary

Talbots in Amarillo, TX is seeking a part-time Store Associate who thrives on creating exceptional customer experiences and cultivating lasting relationships with clients. You will prospect new customers, build a loyal clientele, and actively participate in community and in-store events to promote the Talbots brand.

You should enjoy a team environment, communicate effectively, and be comfortable using POS/iPad handheld systems. The role offers flexible hours including evenings and weekends.

Qualifications

• Ability to prospect and establish a strong clientele with customers in a retail setting.
• Excellent written and verbal communication skills with a focus on hospitality and service.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships with customers.
• Support service enhancers to build strong relationships including active use of Concierge and clienteling/outreach activities.
• Achieve sales and service metrics in key areas such as Clientelling/Outreach and Appointment Setting.
• Plan and prioritize tasks to meet customer and business needs; stay organized and proactive.

Skills

Relationship building

Prospecting

Communication

Team collaboration

Tools

POS systems

Job description

Talbots in Amarillo, TX is seeking a part-time Store Associate who thrives on creating exceptional customer experiences and cultivating lasting relationships with clients. You will prospect new customers, build a loyal clientele, and actively participate in community and in-store events to promote the Talbots brand.

You should enjoy a team environment, communicate effectively, and be comfortable using POS/iPad handheld systems. The role offers flexible hours including evenings and weekends.