Client Experience Specialist

Jendzejec journeys Travel; Town of Texas (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Jendzejec journeys Travel in Wisconsin is seeking a Client Experience Specialist to help individuals and families plan memorable vacations. You will communicate with clients, research travel options, and organize trip details to create seamless itineraries.

You’ll provide ongoing support throughout the planning process, build knowledge of destinations and suppliers, and adapt to clients’ needs. This role suits organized, independent individuals who enjoy helping people and are eager to learn the

Qualifications

• Excellent communication and customer service skills.
• Organized and detail-oriented.
• Able to work independently.
• Enjoys helping people.
• Willing to learn new systems and industry information.

Responsibilities

• Communicate with clients to understand travel preferences.
• Research destinations, accommodations, cruises, and activities.
• Present travel options based on client needs.
• Organize trip details and client information.
• Provide follow-up and ongoing support during the planning process.
• Develop knowledge of travel destinations and suppliers.

Skills

Clear communication

Customer service

Organized attention to detail

Independent work

Willing to learn

Job description

We are seeking a Client Experience Specialist to assist individuals and families with their vacation planning needs. The role involves communicating with clients, researching travel options, organizing trip details, and providing ongoing support throughout the planning process.

Responsibilities:

• Communicate with clients to understand their travel preferences
• Research destinations, accommodations, cruises, and activities
• Present travel options based on client needs
• Organize trip details and client information
• Provide follow-up and customer support
• Develop knowledge of travel destinations and suppliers

Ideal Candidate:

• Strong communication and customer service skills
• Organized and detail-oriented
• Comfortable working independently
• Enjoys helping people
• Willing to learn new systems and industry information
• Previous travel or customer service experience is helpful but not required