Client Experience Specialist

Park 6 Logistics; Boston (MA); On-site; USD 45,000 - 49,000; Full time

Job summary

Park 6 Logistics in Boston is seeking a personable and organized Client Experience Coordinator to join our team. You will help ensure that every client interaction is professional, welcoming, and well coordinated, working closely with colleagues to support day-to-day client needs.

This full-time position rewards clear communication, thoughtful client care, and a proactive approach to problem solving. You’ll manage inquiries, coordinate appointments, maintain accurate client records, and

Qualifications

• Strong verbal and written communication skills.
• Professional, approachable, and client-focused attitude.
• Excellent organizational and time-management abilities.
• Ability to communicate effectively with different personalities.
• Strong attention to detail and problem-solving skills.
• Comfortable working both independently and as part of a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Dependable, adaptable, and eager to learn.
• A genuine interest in developing customer relations and professional communication skills.

Responsibilities

• Serve as a professional and welcoming point of contact for clients.
• Assist with client inquiries and provide clear, accurate information.
• Coordinate client interactions, appointments, and follow-up activities.
• Build positive relationships and help maintain a high standard of client satisfaction.
• Communicate client needs and feedback to the appropriate team members.
• Maintain organized and accurate client information.
• Support daily operations and collaborate with internal teams.
• Help identify opportunities to improve the overall client experience.
• Represent Catch Vibe Voice with professionalism and a positive attitude.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Attention to detail

Team player

Multitasking

Dependable

Customer relations

Job description

Park 6 Logistics in Boston is seeking a personable and organized Client Experience Coordinator to join our team. You will help ensure that every client interaction is professional, welcoming, and well coordinated, working closely with colleagues to support day-to-day client needs.

This full-time position rewards clear communication, thoughtful client care, and a proactive approach to problem solving. You’ll manage inquiries, coordinate appointments, maintain accurate client records, and