Client Experience Coordinator — Growth, Training & Impact

SharpContra; Boston (MA); On-site; USD 45,000 - 49,000; Full time

Job summary

Park 6 Logistics seeks a personable Client Experience Coordinator for our Boston team. You will ensure professional, welcoming client interactions and coordinate day-to-day needs with the team to deliver a consistently excellent experience.

Ideal candidates communicate confidently, stay organized, and thrive in a fast-paced, collaborative environment, helping to sustain high client satisfaction and strong relationships.

Qualifications

• Strong verbal and written communication skills.
• Professional, approachable, and client-focused attitude.
• Excellent organizational and time-management abilities.
• Ability to communicate effectively with different personalities.
• Strong attention to detail and problem-solving skills.
• Comfortable working both independently and as part of a team.
• Ability to manage multiple priorities in a fast-paced environment.
• A genuine interest in developing customer relations and professional communication skills.

Responsibilities

• Serve as a professional and welcoming point of contact for clients.
• Assist with client inquiries and provide clear, accurate information.
• Coordinate client interactions, appointments, and follow-up activities.
• Build positive relationships and help maintain a high standard of client satisfaction.
• Communicate client needs and feedback to the appropriate team members.
• Maintain organized and accurate client information.
• Support daily operations and collaborate with internal teams.
• Help identify opportunities to improve the overall client experience.
• Represent Catch Vibe Voice with professionalism and a positive attitude.

Skills

Communication

Organization

Time management

Teamwork

Attention to detail

Customer service

Problem solving

Independence

Job description

Park 6 Logistics seeks a personable Client Experience Coordinator for our Boston team. You will ensure professional, welcoming client interactions and coordinate day-to-day needs with the team to deliver a consistently excellent experience.

Ideal candidates communicate confidently, stay organized, and thrive in a fast-paced, collaborative environment, helping to sustain high client satisfaction and strong relationships.