Client Experience & Operations Coordinator

Cain, Cain & Janik, PLLC; Norman (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Job summary

Cain, Cain & Janik, PLLC in Norman, Oklahoma seeks a Customer Services & Operations Coordinator to ensure a positive client experience from engagement through completion of estate planning matters.

The role is full-time, in-office, Monday through Friday, 8:30 am to 5:30 pm, with compensation of $20 to $26 per hour based on experience and a benefits package including health, dental, vision, life insurance, holidays, and PTO.

Qualifications

• Strong organizational skills with attention to detail and deadlines.
• Customer-focused approach with professionalism and responsiveness.
• Clear written and spoken communication with clients and team members.

Responsibilities

• Manage front-office functions and incoming calls.
• Greet clients and guests to the office.
• Support day-to-day office administration and file management.
• Coordinate progression of client matters through workflows.
• Schedule meetings and ensure tasks are completed accurately and on time.

Skills

Organization & Time Management

Client Service

Communication

Administrative Accuracy

Problem Solving

Technology Proficiency

Tools

Scheduling systems

Document management platforms

Office technology

Job description

Cain, Cain & Janik, PLLC in Norman, Oklahoma seeks a Customer Services & Operations Coordinator to ensure a positive client experience from engagement through completion of estate planning matters.

The role is full-time, in-office, Monday through Friday, 8:30 am to 5:30 pm, with compensation of $20 to $26 per hour based on experience and a benefits package including health, dental, vision, life insurance, holidays, and PTO.