Client Experience Manager — Remote Insurance Growth

The Locklear Agency; United States; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote-friendly work with flexible培训

Bonuses and incentives

Annual trips for producers

Discounted personal coverage options

Leadership development and advancement

Job summary

The Locklear Agency is an established agency helping families protect what matters most. You will engage with warm leads, conduct virtual client meetings, and deliver high-quality service through modern digital tools, ensuring clear, professional communication with every client.

This role offers remote-friendly scheduling, ongoing training, performance-based bonuses, annual trips for top producers, discounted coverage options, and clear paths for career growth within a team built on service and

Qualifications

• 3+ years in sales, customer service, or related field.
• Strong verbal and virtual communication skills.
• Comfortable using technology and digital tools.
• Excellent time-management and organizational abilities.
• People-first mindset and willingness to learn.

Responsibilities

• Learn and master systems to deliver a high-quality client experience.
• Follow up with warm leads and prior inquiries.
• Meet with clients virtually via Zoom or phone.
• Maintain clear and professional communication.
• Collaborate with team for consistent client interactions.
• Meet performance goals to earn growth opportunities.
• Participate in weekly virtual training and development.
• Build and maintain client relationships with leads.
• Explain how options support long-term security and protection.

Skills

Strong verbal and virtualcommunication

Tech-savvy

Time management

People-first mindset

Dependable

Tools

Zoom

Job description

The Locklear Agency is an established agency helping families protect what matters most. You will engage with warm leads, conduct virtual client meetings, and deliver high-quality service through modern digital tools, ensuring clear, professional communication with every client.

This role offers remote-friendly scheduling, ongoing training, performance-based bonuses, annual trips for top producers, discounted coverage options, and clear paths for career growth within a team built on service and