CLIENT EXPERIENCE MANAGER- CALIFORNIA- REMOTE

Compass Group USA; Oakland (CA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Parental Leave

Commuter Benefits

Flexible Spending Accounts

Job summary

Compass Group USA is seeking a relationship-driven Client Experience Manager in California to oversee and grow strategic partnerships with local vendors.

You will identify, recruit, onboard, and manage restaurant partners, food trucks, caterers, bakers, chocolatiers, hot sauce vendors, and minority-owned businesses, acting as the primary liaison to ensure a seamless recruitment-to-event experience.

Qualifications

• Relationship-driven, client-focused mindset.
• Experience building partnerships with local vendors.
• Strong networking and business development skills.

Responsibilities

• Oversee and grow strategic partnerships within the California market.
• Identify, recruit, onboard and manage local restaurant partners, food trucks, caterers, bakers, chocolatiers, hot sauce vendors, and minority-owned and specialty food businesses.
• Serve as the primary liaison between vendor partners, site managers, and clients to ensure a seamless experience from recruitment to event execution.

Job description

Salary: $85,000 - $90,000

Compass Corporate

Salary: $85,000 - $90,000

Other Forms of Compensation: Bonus Eligible

A Family Of Companies And Experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [e-mail].

Job Summary

We are seeking a relationship-driven Client Experience Manager to oversee and grow strategic partnerships within the California market. This role is responsible for identifying, recruiting, onboarding, and managing local restaurant partners, food trucks, caterers, bakers, chocolatiers, hot sauce vendors, and other minority-owned and specialty food businesses.

The Client Experience Manager serves as the primary liaison between vendor partners, site managers, and clients, ensuring a seamless experience from partner recruitment through event execution. This individual will be responsible for building long-term relationships, expanding local vendor networks, coordinating special events, and driving exceptional client satisfaction.

The ideal candidate thrives in a fast-paced environment, enjoys networking and business development, and has a passion for supporting local businesses while delivering outstanding customer service.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates At Corporate Are Offered Many Fantastic Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/