Client Experience Manager

Exploring Graphics, a division of Exploring, Inc.; Las Vegas (NV); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary + performance incentives

Health, dental, vision, and 401(k)

Supportive culture that respects work-life balance

Opportunities for growth

Job summary

A leading creative firm in Las Vegas seeks a Client Experience Manager to build and manage long-term relationships and drive revenue through existing networks within the graphics and event industries. The ideal candidate has over five years of experience, excellent communication skills, and a proactive, organized approach. This role offers a competitive salary and promotes a balanced work culture.

Qualifications

• Minimum of 5 years in large-format graphics, print production, or event/exhibit graphics.
• Proven experience managing key accounts and driving account growth.
• Existing network of clients within the graphics and experiential industries.

Responsibilities

• Build and manage long-term client relationships.
• Drive revenue by identifying new opportunities.
• Oversee project details including estimates and timelines.

Skills

Client management

Business development

Communication

Negotiation

Job description

Client Experience Manager – Exploring Graphics

Las Vegas, NV

Join a company where you’re not just a number — you’re part of a creative force.

At Exploring Graphics, we produce bold, large-scale visual experiences for tradeshows, events, retail environments, and brand activations. We’re seeking a Client Experience Manager who brings deep industry knowledge AND an established network of clients within the graphics, exhibit, or event world.

This is not an entry-level position. We’re looking for a seasoned professional who understands the full lifecycle of large-format graphic production and can leverage existing relationships to drive new business.

What You’ll Do

• Build, manage, and grow long-term client relationships — serving as the primary point of contact from concept through installation.
• Drive revenue by identifying new opportunities and bringing in clientele from your current network.
• Oversee all project details: estimates, timelines, artwork coordination, production tracking, and on-site installs.
• Collaborate closely with design, print production, and installation teams to deliver high-quality graphics and flawless execution.
• Represent Exploring Graphics professionally at industry events, trade shows, and client presentations.

Must-Have Experience & Qualifications

Industry Expertise

• Minimum 5 years in large-format graphics, print production, experiential branding, or event/exhibit graphics.
• Strong technical knowledge of materials, substrates, print processes, and finishing methods.
• Familiarity with installation practices, production workflows, and color standards.
• Proven experience supporting or servicing Fortune 500 brands, creative agencies, exhibit houses, or major event clients.

Client & Project Management

• Demonstrated success in managing key accounts and driving account growth.
• Ability to juggle multiple deadlines in a fast‑paced, high-volume environment.
• Excellent communication, negotiation, and conflict‑resolution skills.
• Experience preparing quotes, budgets, production specs, and project schedules.

Business Development Requirements

• Existing network of clients within the graphics, event, exhibit, or experiential industries is essential.
• Proven ability to win new business and meet or exceed revenue targets.
• Confidence in developing and presenting proposals that convert.

Who You Are

• Self‑driven, organized, and proactive — with strong follow‑through.
• Creative problem‑solver and collaborative partner across teams.
• Professional, polished, and passionate about delivering exceptional client experiences.
• Committed to quality, innovation, and continuous improvement.

Why Join Exploring Graphics?

At Exploring Graphics, you’re part of a team that values creativity, respect, and balanced lives. We believe great work comes from great people — not burnout.

• Competitive salary + performance incentives
• Health, dental, vision, and 401(k)
• A supportive culture that respects work‑life balance
• Opportunities to grow within a collaborative and innovative environment

Job Details

• Seniority Level: Mid‑Senior level
• Employment Type: Full‑time
• Job Function: Business Development and Sales
• Industries: Printing Services