Client Experience & Journey Coordinator

Effortless travel solutions ETS; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading travel solutions company is seeking detail-oriented and customer-focused individuals for the role of Client Journey Coordinators. This position involves supporting clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth experiences. Offering a fully remote environment and flexible scheduling, the ideal candidates will have a passion for helping others and effective communication skills.

Benefits

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems (training provided).
• Maintain timely and professional communication.

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment