Client Experience & Journey Coordinator Remote

Effortless travel solutions ETS; Remote; USD 10,000 - 60,000; Full time

Job summary

A travel solutions company is seeking Client Journey Coordinators to provide personalized support throughout the travel planning process. This fully remote position is perfect for detail-oriented individuals who excel in customer service and enjoy flexible scheduling. Responsibilities include communicating with clients, coordinating itineraries, and providing tailored travel recommendations to enhance client experiences. Join a supportive team and enjoy access to industry tools and training, along with travel-related benefits.

Benefits

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Qualifications

• Detail-oriented with strong customer service skills.
• Excellent communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Maintain timely and professional communication.

Job description

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment