Client Experience & Journey Coordinator Remote

Effortless Travel Solutions; Remote; USD 10,000 - 60,000; Full time

Job summary

A travel services company is seeking Client Journey Coordinators to provide personalized service throughout the travel planning process. This position allows for fully remote work with a flexible schedule. The ideal candidate will support clients by communicating effectively, coordinating travel itineraries, and providing tailored recommendations. Opportunities for professional development and travel-related benefits are also offered, making this a great role for those passionate about the travel industry.

Benefits

Flexible schedule

Access to industry tools and training

Travel-related benefits

Qualifications

• Strong communication skills to interact with clients effectively.
• Ability to provide tailored recommendations based on client needs.
• Experience in coordination and organization of travel itineraries.

Responsibilities

• Communicate with clients to understand travel preferences.
• Provide accurate information and tailored recommendations.
• Coordinate and organize travel itineraries.

Skills

Detail-oriented

Customer-focused

Effective communication

Tools

Booking systems

Client management systems

Job description

Overview

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)

What We Offer

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)