Client Experience Coordinator

Jobtailor; Glen Mills (Delaware County); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor is seeking a skilled floral designer to join our retail design team in Glen Mills, PA. The role centers on horticulture expertise, creating cohesive environments, and building lasting relationships with clients through personalized attention.

You will collaborate with design teams on container installations and off-site projects, communicate with the Design Manager daily, and help manage project details and invoices to ensure timely payments and accurate records.

Qualifications

• Experience in horticulture and floral design.
• Proficiency with Microsoft Office applications.
• Ability to work flexible hours for retail design and off-site projects.

Responsibilities

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention
• Understands terrain concepts and partners with clients to understand their needs
• Works with design teams to create cohesive environments through compelling container installations and wedding design projects
• Takes initiative and works productively solo or within a team to achieve design goals
• Builds and maintains productive partnerships with members of the store team
• Communicates daily with the Design Manager on client consultations, design details, and project updates
• Collaborates with key partners to submit invoices in a timely manner, keep records, and facilitate payment processing

Skills

Horticulture

Floral design

Relationship building

Tools

Microsoft Office

Job description

Responsibilities

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention
• Understands terrain concepts and partners with clients to understand their needs
• Works with design teams to create cohesive environments through compelling container installations and wedding design projects
• Takes initiative and works productively solo or within a team to achieve design goals
• Builds and maintains productive partnerships with members of the store team
• Communicates daily with the Design Manager on client consultations, design details, and project updates
• Collaborates with key partners to submit invoices in a timely manner, keep records, and facilitate payment processing

Requirements

• Experience in horticulture and floral design
• Experience working with Microsoft Office
• Ability to work flexible hours to meet the needs of the retail design business and off‑site design projects

Core Competencies

Demonstrates expertise in horticulture and floral design while effectively collaborating with design teams and clients to create cohesive environments. Strong ability to build lasting relationships and communicate project details efficiently.