Client Experience Banker

JPMorganChase; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive total rewards package

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

A leading financial institution in Baton Rouge, Louisiana is seeking a Client Service Associate to enhance the customer experience by providing friendly service and support with transactions. You will build meaningful relationships with clients while educating them on banking technology and managing branch operations. A high school diploma is required, and prior client service experience is preferred. Join a rewarding environment that values diversity and inclusion, while offering competitive benefits.

Qualifications

• Ability to put clients first and deliver friendly service.
• Ability to build trusted client relationships with care.
• Ability to engage clients and anticipate their needs.
• Ability to resolve client issues quickly and effectively.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment for clients entering the branch.
• Assist clients with day-to-day transactions and new accounts.
• Educate clients on using technology for banking services.
• Build relationships by listening and sharing product knowledge.
• Manage branch operations including cash devices.

Skills

Client service experience

Communication skills

Attention to detail

Cash handling experience

Relationship building

Education

High school diploma or GED equivalent

Job description

A leading financial institution in Baton Rouge, Louisiana is seeking a Client Service Associate to enhance the customer experience by providing friendly service and support with transactions. You will build meaningful relationships with clients while educating them on banking technology and managing branch operations. A high school diploma is required, and prior client service experience is preferred. Join a rewarding environment that values diversity and inclusion, while offering competitive benefits.