Client Banking Specialist: Payments, Service & Referrals

Hancock Whitney; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

Hancock Whitney in Baton Rouge, Louisiana is seeking a client-oriented individual to deliver exceptional banking services. Responsibilities include facilitating transactions, maintaining client relationships, and supporting financial operations. A high school diploma and at least 6 months of cash-handling experience are required. The role demands compliance with banking regulations and the ability to work under pressure. Suitable candidates will receive comprehensive training and support.

Qualifications

• 6 months of cash-handling, retail, or teller experience is required.
• Must comply with all banking laws and regulations.
• Ability to work under stress and meet deadlines.

Responsibilities

• Deliver exceptional client interactions with a focus on problem resolution.
• Handle client transactional needs such as deposits and withdrawals.
• Educate clients on digital banking solutions.

Skills

Client interaction

Cash handling

Sales and referral experience

Education

High School diploma or GED

Job description

Hancock Whitney in Baton Rouge, Louisiana is seeking a client-oriented individual to deliver exceptional banking services. Responsibilities include facilitating transactions, maintaining client relationships, and supporting financial operations. A high school diploma and at least 6 months of cash-handling experience are required. The role demands compliance with banking regulations and the ability to work under pressure. Suitable candidates will receive comprehensive training and support.