Client Executive 1 (Multi-client)

Sodexo Group; Springfield, Northern (MA, KY); Hybrid; USD 128,000 - 165,000; Full time

Benefits offered by this job

Incentive plan

Executive engagement

Job summary

Sodexo seeks a strategic Client Executive to lead a Western Massachusetts healthcare partnership, overseeing multi-site operations, directing contract performance, and shaping client outcomes with executive-level influence.

You will build high-performing teams, manage resources, and deliver measurable, future-focused results while advancing innovation and service excellence to strengthen the relationship and growth across the account.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5 years of management experience.
• 5 years related experience.
• Strategic leadership and business acumen essential.
• Ability to influence across multi-site teams.

Responsibilities

• Oversee strategic partnerships and contract performance.
• Lead multi-site teams and deploy resources effectively.
• Provide trusted advisory to executive stakeholders.
• Drive operational excellence and client growth.

Skills

Strategic leadership

Financial acumen

Communication

People leadership

Change management

Education

Bachelor’s degree or equivalent experience

Job description

Lead Sodexo’s strategic partnership with a healthcare provider in Western, MA. As Client Executive 1, you'll drive operational excellence, financial performance, patient experience, and long-term growth across a complex, high-profile account.

Serve as the trusted advisor to executive stakeholders while leading multi-site teams, advancing innovation, and delivering measurable outcomes. This role offers significant visibility, executive engagement, and opportunities to make a lasting impact.

About the job

Step into a key leadership role where you'll oversee strategic partnerships, ensure contract performance, and champion consistent, high-quality service delivery across a complex portfolio. You'll be the driving force behind operational excellence, business growth, and trusted client relationships all while building engaged, high-performing teams and delivering outcomes that are reliable, measurable, and future-focused.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $127585 - $165110

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

• Lead performance with purpose by delivering reliable results that align with both client goals and operational strategy
• Make an impact by creating safe, efficient, and people-centered environments through strong process ownership and continuous improvement
• Serve as a trusted advisor to clients, navigating complex relationships and building lasting partnerships based on transparency and results
• Drive business growth by identifying opportunities, preventing scope creep, and optimizing service delivery
• Champion talent and performance by leading with clarity, fostering professional development, and building future-ready teams
• Utilize data-driven insights to guide decisions, solve problems, and proactively address variances
• Embrace innovation and change to shape scalable solutions that elevate client satisfaction and strengthen Sodexo’s brand promise

What you’ll bring

• Strategic leadership and business acumen to guide contract execution, uncover growth opportunities, and align operations with client and organizational goals
• Financial expertise with the ability to interpret data, manage budgets, and drive performance through smart decision-making and continuous improvement
• Exceptional communication and influencing skills to build trust, navigate complex relationships, and inspire cross-functional collaboration
• A passion for people leadership, developing talent, fostering inclusion, and
• driving accountability to build resilient, high-performing teams
• A proactive mindset with the ability to embrace change, solve problems, and
• deliver consistent results in dynamic, fast-paced environments

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.