Client Executive

OneDigital; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

OneDigital is seeking a Client Executive to drive new business growth and strategically manage a book of business in the benefits space. You will partner with Marketing to cultivate leads and with client teams to deliver value, outcomes, and retention across multi-year cycles.

You will lead client meetings, educate prospects on market trends and compliance, and manage the sales process using CRM tools. The role requires senior-level communication with executives and a proven sales record.

Qualifications

• Must have excellent verbal and written communication skills.
• Ability to engage with C-suite clients at a senior strategic level.
• Strong leadership and self-motivation with disciplined work ethic.
• Experienced in fast-paced sales with annual goals and retention targets.

Responsibilities

• Identify, prospect, and close new business to meet quarterly and annual revenue goals.
• Collaborate with Marketing to nurture prospects and cultivate leads.
• Coordinate with account managers to identify markets for solicitation of new business.
• Build rapport with clients via face-to-face, phone, social media and thought leadership.
• Educate prospects on trends, compliance, products evolution and value proposition.
• Manage sales pipeline and activities using Microsoft CRM.
• Attend association events and meetings based on targeted verticals.
• Establish vendor relationships and develop referral sources.
• Foster ongoing client relationships to ensure high satisfaction and retention.
• Lead pre-renewal strategy, renewal, open enrollment and post-renewal follow-up with service teams.
• Negotiate contracts with carriers while ensuring compliance with HIPAA, ERISA, PPACA.

Skills

Verbal communication

Written communication

C-suite targeting

Leadership

CRM experience

Microsoft Office

Excel proficiency

Education

Bachelor’s Degree

Life and Health Insurance License

Tools

Microsoft CRM

Microsoft Office

Excel

Job description

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity

The Client Executive is responsible for developing new business opportunities, closing sales to achieve established annual sales goals, and strategically managing and retaining an assigned book of business. The CE works closely and in partnership with the marketing team to identify and cultivate leads, as well as with client management and service teams to effectively and strategically service and retain clients. Effective communication, listening, collaboration and strategic selling skills are critical to success.

Responsibilities

• Identify, prospect, and close new business via referrals, networking sources, and organic prospect meetings to meet quarterly and annual revenue goals
• Work closely and effectively with Marketing team to strategically nurture and cultivate prospects
• Work closely with account manager(s) to identify markets for solicitation of new business;
• Build rapport and business relationships quickly and effectively via face-to-face and phone, social media, blogs, and other thought leadership opportunities
• Educate prospects on business trends, compliance, products evolution, and company value proposition
• Manage sales pipeline and sales activities via Microsoft CRM
• Attend association events and meetings based on targeted verticals
• Establish vendor relationships and develop referral sources
• Foster and manage overall relationship with clients to ensure high client satisfaction and annual retention goals
• Work closely and effectively with account management and service teams to ensure client needs are met
• Communicate multi-year strategy to clients
• Create and oversee client wellness program strategies
• Work closely and collaboratively with Client Service and Sales leader(s) to improve processes or services as needed
• Review client team’s RFPs to ensure proper strategy is being executed
• Oversee overall service delivery and work closely with internal service teams regarding clients’ pre-renewal strategy, renewal, open enrollment and post renewal follow-up
• Conduct client meetings (in conjunction with service team members where appropriate) regarding pre-renewal strategy, renewal, open enrollment and post renewal follow-up
• Negotiate client contracts with carriers
• Remains fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state sponsored health insurance exchanges

Requirements

• Must have excellent verbal and written communication skills, with the ability to influence and effectively interact with C-suite clients and prospective clients
• Must possess the ability to work with clients at a senior strategic level
• Strong leadership skills
• Must be self-motivated and disciplined
• Ability to thrive in fast-paced environment and meet or exceed annual sales and retention goals
• Must be highly skilled in use of Microsoft Office;
• Experience with customer relationship management (CRM) software program, preferred
• Ability to articulate the company’s value proposition and capabilities
• Must be organized and detail-oriented, with the ability to meet deadlines and work well with others.

Experience

• Experience in broker agency or benefit administration firm, required
• 7+ years’ of sales and/or employee benefits experience, preferred; 5+ required
• Experience selling to C-Suite, strongly preferred
• Current life and health insurance license, required
• Bachelor’s Degree, preferred
• Must be up to date and knowledgeable on Health Care Reform and health and ancillary insurance products
• Must have a practical knowledge of quoting process and tools
• Must be proficient in Microsoft Excel and familiar with database applications

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant To Local Fair Chance Ordinances, We Will Consider Qualified Applications With Arrest Or Conviction Records For Employment. For Applicable Candidates, The Following Ordinances Are Linked Here To Inform You Of Your Rights As An Applicant

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!