Client Executive

Hylant; Detroit (MI); On-site; USD 85,000 - 150,000; Full time

Job summary

Hylant seeks a Client Executive to grow and manage a book of business within the Individual Solutions market. You will proactively identify opportunities, retirement and retention strategies, and lead negotiations to meet client needs.

Responsibilities include presenting to prospects, cross-selling with other departments, and collaborating with leadership to drive growth while maintaining service standards across a growing client base.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 2 years insurance brokerage sales experience.
• Active Property & Casualty or Life & Health license.
• Proficient in Microsoft Office and common business software.

Responsibilities

• Build and maintain a book of business and grow it year over year.
• Generate sales leads through prospecting, cold calls, networking, and cross selling.
• Develop and expand relationships with new and existing customers.
• Understand client requirements and tailor Hylant solutions.
• Schedule and conduct presentations for prospective clients.

Skills

Sales experience

Client relationship management

Oral and written communication

Team player

Education

Bachelor’s degree

License: Property & Casualty or Life & Health

Tools

Microsoft Office

Job description

The Opportunity

The Client Executive will develop and grow a client book of business. This includes management and retention of current clients and proactively identifying new business opportunities within the Individual Solutions market.

The Opportunity

The Client Executive will develop and grow a client book of business. This includes management and retention of current clients and proactively identifying new business opportunities within the Individual Solutions market.

In This Role You Will Execute On

• Build and maintain a book of business and incrementally grow the book each year.
• Actively generate sales leads through regular prospecting, cold calls, networking, account rounding, cross selling with other departments, and pursuing miscellaneous sales leads
• Develop, maintain, and expand relationships with new and existing customers.
• Understand requirements for new and existing customers; identify and anticipate needs and provide Hylant solutions to meet these needs.
• Schedule and conduct sales presentations with potential customers for new business.
• Manage the client renewal process; identify opportunities to cross sell and upsell based on client needs.
• Manage a book of business focusing on client strategy, growth and retention and/or co-lead a book of business in collaboration with a Managing Partner.
• Strengthen the firm's relationships with existing clients and drive continuous improvements with an ultimate focus on business growth and retention.
• Represent Hylant at trade and industry events.
• Manage negotiations on all commission and fee arrangements in accordance with standard pricing guidelines (exceptions require management pre-approval).
• Perform other duties and special projects as requested.

In This Role You Will Need

• Bachelor’s degree or equivalent combination of education and work experience.
• A minimum of 2 years of proven insurance brokerage sales experience.
• Possess a solid foundation of Hylant sales and client service methodology.
• Hold and maintain active Property & Casualty or Life & Health License.
• Detailed working knowledge of industry resources, benchmarking information, agency management, and risk management principles.
• Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook).
• Exception oral and written communication skills.
• Ability to work well in a team environment.
• Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.
• Must be legally authorized to work in the United States

Why Hylant?

Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.

Anything But Typical. Everything for You.

isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.