Client Engagement VP

JPMorgan Chase & Co.; New York (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Client Engagement VP for the CDAO Platform. This role involves driving successful project delivery for data, AI, and analytics across the firm. Candidates should possess strong analytical and communication skills, with expertise in project management tools and techniques. The position requires collaboration with various teams to achieve strategic objectives.

Benefits

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Qualifications

• In-depth understanding of data, AI, and analytics in finance.
• Exceptional relationship-building and negotiation skills.
• Proven leadership experience in cross-functional initiatives.

Responsibilities

• Support the Client Engagement Lead in delivering project plans.
• Develop and implement integration frameworks and project standards.
• Prepare and deliver management reports for leadership.

Skills

Analytical reasoning

Strategic thinking

Communication

Relationship building

Problem-solving

Tools

Tableau

Power BI

Microsoft Project

Trello

Salesforce

Job description

Job Description

The Client Engagement VP for the CDAO Platform will play a pivotal role in supporting the data, AI, and analytical needs across the firm. This role is part of the Chief Data & Analytics Office (CDAO) Product and Platform team at JPMorgan Chase, which is responsible for delivering enterprise solutions for Data, AI and Governance, accelerating the firm’s data and analytics journey.

As the Client Engagement VPfor CDAO Platform you will support the Client Engagement Lead to drive the successful delivery of complex projects focused on Firmwide Adoption of Paved Paths for Data, AI and Analytics. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that projects align with Firmwide CDAO goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships with Product, Engineering and Architecture teams from JPM Lines of Business, Corporate Functions and CDAO Product and Engineering Teams to achieve priority outcomes.

Job Responsibilities:

• Support theClient Engagement Lead in delivering project plans across various business lines and platforms
• Develop and implement integration frameworks, setting standards and ensuring adherence to best practices and paved paths
• Drive the development and execution of comprehensive project plans, ensuring technical requirements are gathered, timelines are tracked, and deliverables are met
• Identify, assess, and mitigate potential blockers and risks, developing robust contingency plans to ensure project success
• Prepare and deliver executive-level management reports, providing insights and recommendations to senior leadership
• Foster effective communication with team members, stakeholders, and executives to ensure project objectives are clearly understood and achieved
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with strategic priorities
• Utilize advanced analytical skills to assess project performance, driving data-driven optimizations and strategic improvements
• Lead meetings and provide strategic updates on project status, proactively addressing issues or concerns
• Oversee the identification and resolution of project-related challenges, working closely with senior leadership to implement innovative solutions

Required Qualifications, Capabilities, and Skills:

• In-depth understanding of data, AI, and analytics within the financial services industry, with the ability to leverage these insights for strategic advantage
• Exceptional communication and relationship-building skills, with a proven track record of influencing and negotiating with senior stakeholders
• Extensive experience with cloud services, platform architecture, and solution engineering, with the ability to drive technological innovation
• Strong strategic mindset and project management skills, with a demonstrated ability to lead complex, cross-functional initiatives
• Proven leadership experience, with a commitment to mentoring and developing team members
• Ability to work collaboratively within cross-functional teams, driving consensus and contributing to high-level decision-making processes
• Demonstrated proficiency in applying analytical reasoning and problem-solving skills to break down complex objectives into actionable strategies
• Advanced proficiency in Reporting and Analytics Tools: Expertise in software like Tableau or Power BI for strategic data analysis and reporting on project performance
• Extensive experience with Program/Project Management Software: Proficiency in tools like Microsoft Project, Trello, Monday.com, and Salesforce to plan, execute, and monitor complex project activities

Preferred qualifications, capabilities and skills:

• Experienced Program or Project Manager with a background in AI startups or fast-paced tech environments
• Able to operate independently and iteratively – building just enough structure to enable progress
• Comfortable working across multiple work styles and adapting your approach based on feedback
• Excited to work on a team where no two days are the same, and priorities can shift quickly
• Highly organized with a knack for simplifying complex workstreams
• Excellent communicator, able to align stakeholders and maintain project momentum
• Familiarity working with technical teams – you don’t need to code, but you should understand the basics of AI/engineering workflows
• Familiarity with application development methodologies and best practices
• Familiarity with concepts of Agent-based modeling and Agentic workflows for process automation

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.