Client Engagement & Support Specialist - Remote Career Transition Opportunity

Freddie Mac; Orlando (FL); Remote; USD 50,000 - 75,000; Full time

Job summary

A leading company in professional services is seeking a remote contractor to engage with clients. Applicants should have extensive customer-facing experience, strong communication skills, and a dedication to professional growth. This role offers flexible scheduling, performance-based incentives, and ongoing training within a supportive virtual environment.

Benefits

Performance-based incentives

Comprehensive onboarding and training

Supportive, team-oriented virtual environment

Qualifications

• 10+ years' experience in hospitality, retail, or customer-facing industries.
• Interest in long-term career development in client-facing roles.

Responsibilities

• Respond to client inquiries via phone, email, and digital messaging.
• Assist in the onboarding process using structured workflows.
• Schedule virtual consultations and maintain updated records in the CRM.

Skills

Excellent verbal and written communication skills

Proactive problem-solving

General tech proficiency

Job description

Employer Industry: Professional Services / Digital Support / Education

Why consider this job opportunity:
- Remote contractor position with flexible scheduling
- Performance-based incentives tied to output and engagement
- Comprehensive onboarding and training system
- Supportive, team-oriented virtual environment
- Opportunities for role progression and professional growth

What to Expect (Job Responsibilities):
- Respond to client inquiries via phone, email, and digital messaging
- Assist in the onboarding process using structured workflows and support materials
- Schedule virtual consultations and maintain updated records in the CRM
- Access structured learning tools and join regular virtual check-ins for continuous growth

What is Required (Qualifications):
- 10+ years' experience in hospitality, retail, or other customer-facing industries
- Excellent verbal and written communication skills
- A proactive approach to problem-solving and client support
- General tech proficiency and the ability to follow digital workflows
- An interest in long-term career development in client-facing roles

How to Stand Out (Preferred Qualifications):
- Experience in a performance-driven professional setting
- Familiarity with CRM software and digital communication tools

#RemoteWork #ClientEngagement #ProfessionalGrowth #DigitalSupport #FlexibleScheduling

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