Client Engagement Consultant, Payroll Systems

CliftonLarsonAllen LLP; Houston (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO

Up to 12 weeks parental leave

Paid Volunteer Time Off

Mental health coverage

Quarterly Wellness stipend

Fertility benefits

Job summary

CliftonLarsonAllen LLP is seeking a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll practice to manage relationships with payroll implementation clients and provide strategic solutions.

The role requires deep payroll/HCM knowledge, 7 years of experience, and a Bachelor's degree. CPP/PHR/SHRM credentials are preferred, and ADP Workforce Now experience is highly valued. Collaboration with cross‑functional teams is essential.

Qualifications

• 7 years payroll or HCMS experience required.
• Bachelor's degree required; combination of experience and education may be accepted.
• CPP, PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.
• Strong understanding of HCM/payroll.

Responsibilities

• Lead team members, clients, and internal stakeholders through the full sales and implementation process.
• Manage new client activities related to payroll implementation.
• Oversee project handoff to payroll processing team and ensure timely milestones.
• Manage project timeline and ensure implementation is completed on schedule.
• Troubleshoot and resolve issues during implementation.
• Document the implementation process and any system customizations.
• Continuously improve implementation processes and client satisfaction.

Skills

Client relationship management

Analytical thinking

Communication skills

Payroll knowledge

Project coordination

Education

Bachelor's degree

Tools

ADP Workforce Now

Microsoft Office

Job description

We recognize that not everyone wants to grow their career paths in the same way. That’s why CLA exists to create opportunities. With 8500 employees and over 130 offices nationwide, We promise to know you and help you! CLA is currently hiring for a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll (HRSP) practice. This role is responsible for building and maintaining positive relationships with payroll implementation clients. They serve as the main point of contact for clients, understanding their needs and objectives, and providing appropriate solutions and support. They collaborate with internal teams to understand client needs, develop strategies, and deliver solutions that meet client objectives.

Essential Job Functions

• Lead team members, clients, and internal stakeholders through the entire sales and implementation process, including inbound marketing opportunities, discovery meetings, client demonstrations, and system setup.
• Manage new client activities as it relates to payroll implementation.
• Oversee project handoff to payroll processing team.
• Manage project timeline, ensuring that all milestones are met, and the implementation is completed on schedule.
• Troubleshoot and resolve any issues that arise during the implementation process.
• Oversee detailed documentation of the implementation process and any customizations made to the system.
• Continuously improve implementation processes and procedures to enhance efficiency and client satisfaction.

Job Requirements

• Experience: 7 years payroll or HCMS experience required. ADP Workforce Now payroll experience is highly preferred.
• Education: Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.
• Certifications: CPP, PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.
• Technical Competencies: Strong understanding of HCM/payroll.
• Excellent analytical and problem‑solving skills.
• Proficiency with Microsoft Office products (Word, Excel, Outlook, etc).
• Knowledge of payroll regulations and compliance requirements.
• Strong analytical and problem-solving skills.

Our Perks

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave.
• Paid Volunteer Time Off.
• Mental health coverage.
• Quarterly Wellness stipend.
• Fertility benefits.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Wellness at CLA To support our CLA family members, we focus on their physical, financial, social, and emotional well‑being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

Start your inspired career

When you join CLA, you’ll have the opportunity to design your own inspired career. Career growth is about having new experiences and lots of exposure to different roles that stretch your comfort zone, expand your skills, and shape you as a leader. It’s not so much about climbing a ladder or acquiring new titles — it’s the discovery of your strengths and the outer reaches of your true potential. At CLA, you have the freedom to explore many opportunities, including your choice of industry specialization, service capability, career path, and mobility.

About CLA

CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. With nearly 9,000 people, more than 130 U.S. locations, and a global vision, we promise to know you and help you. For more information visit CLAconnect.com. Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor.

CLA is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

If you require reasonable accommodation when completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please contact [e-mail]