Client Enablement Advisor

Cigna Health and Life Insurance Company; Town of Florida (NY); Hybrid; USD 95,000 - 158,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition reimbursement

Paid time off

Holidays

Leaves of absence

Job summary

The Cigna Group is seeking a Client Enablement Advisor to drive end-to-end sales support for Pharmaceutical Manufacturers, translating client needs into Forsyth data solutions and coordinating cross-functional teams from BD, Data, and Product.

With a Bachelor’s degree and 5+ years in life sciences data sales, you will craft insights, manage SOW content, and maintain strong client relationships while aligning deliverables with contracts. The role is based in New York and offers bonus eligibility.

Qualifications

• Bachelor’s degree and 5+ years in data sales support, life sciences.
• Experience with Pharma Manufacturers and commercial analytics.
• Strong SQL and Excel proficiency.
• Ability to manage multiple high-visibility projects and meet deadlines.
• Excellent communication and collaboration with leadership.

Responsibilities

• Understand client problems and assess needs through investigation.
• Translate business questions into data-based Forsyth solutions.
• Coordinate content for SOW aligned to capabilities and timelines.
• Lead implementation and post-sales service delivery for clinical analytics.
• Set up client meetings and manage milestones post-sale.
• Develop strategies to expand contracts and identify new opportunities.
• Maintain Forsyth data knowledge and position vs competitors.
• Translate between BD, Data, and Product.

Skills

SQL

Excel

Analytical thinking

Communication skills

Problem solving

Collaboration

Education

Bachelor’s degree in a relevant field

Job description

Role Summary:

The Client Enablement Advisor is responsible for providing subject matter expertise throughout the end-to-end sales process with Pharmaceutical Manufacturers. They will be tasked with understanding client’s analytical needs and recommending Forsyth solutions based upon those needs. In this role, the Client Enablement Advisor will collaborate with all Forsyth cross‑functional teams, including Data, Product, and Business Development.

Key Responsibilities:

• Understand client problems and assess needs through investigation.
• Match Pharmaceutical client challenges w/ our abilities. Translate identified business questions and challenges into data-based solutions matched to Forsyth data model.
• Proactively provide recommendations regarding trend and insights garnered from studying the client‑specific data.
• Contribute and coordinate content for SOW that aligns w/ capabilities and timelines. Map client needs to available data and products.
• Work with data to create scalable feasibility requirements.
• Establish strong internal and external relationships and serve as primary POC for overall and day to day service delivery for clinical analytic needs.
• Represent client(s) internally and coordinate with other functional areas to implement client initiatives, complete projects and address ongoing service needs.
• Ensure alignment among internal teams re: client contract deliverables. Provide background/client history when/where applicable. Manage client expectations and solicit approvals at key milestones.
• Set all service meetings (once sale has closed (i.e. anything post-sales); bi‑weekly analyst meetings); set goals for meeting.
• Manage all aspects of implementation, in alignment w/ deliverables identified by BD upon contract execution.
• Coordinate client‑training and support strategies.
• Develop and maintain strategies for expanding scopes of existing contracts and identifying new business opportunities.
• Maintain advanced understanding of Forsyth’s offerings.
• Expert in Forsyth data and use cases.
• Maintain knowledge of Forsyth’s position vs competitors (positioning, pricing, differentiation, etc.)
• Translates and go‑between from BD to Data and Product.

Qualifications Bachelor’s degree and 5+ years of relevant experience supporting data sales, specifically in life sciences. Experience working directly with (or for) Pharma Manufacturers (Commercial analytics, sales operations, Market Access analytics, payer marketing, HEOR, etc.) Strong analytical skills preferred, specifically proficiency with SQL and Excel. Demonstrated ability to support multiple, highly visible projects simultaneously. Strong communication skills (verbal, written). Looks for innovative ways to complete deliverables. Organized and experienced in meeting deadlines. Possesses problem‑solving skills. Demonstrated ability to drive results. Adapts to ambiguous or unfamiliar terrains. Strong collaboration skills. Values other perspectives. Able to work comfortably with leadership and matrix partners.

For this position, we anticipate offering an annual salary of 94,700 - 157,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health‑related benefits including medical, vision, dental, and well‑being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.