AI & Sales Intelligence Senior Advisor - Evernorth

Cigna Health and Life Insurance Company; Cool Valley (MO); Hybrid; USD 105,000 - 176,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Well-being programs

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leaves of absence

Job summary

The Cigna Group is seeking a Sr. Advisor, AI & Sales Intelligence to lead AI-powered tech, dashboards, and analytics for Specialty Payer Sales & Account Management.

You will partner with business and tech teams to transform data into insights, drive growth, and improve retention and financial performance. Ideal candidates have 6+ years in analytics or sales intelligence, experience with Salesforce/Tableau/Power BI, and a proven record of delivering scalable BI and AI-enabled solutions.

Qualifications

• Bachelor's degree in a related field.
• 6+ years of experience in sales intelligence, analytics, or related roles.
• Experience with Salesforce, Tableau, Power BI, Copilot or similar platforms.

Responsibilities

• Design and deploy AI-powered tools, Copilot solutions, dashboards, and automated workflows.
• Serve as the subject matter expert for AI, sales intelligence, and advanced analytics.
• Identify opportunities to leverage AI, automation, and predictive analytics to improve business performance.
• Manage AI solutions from concept through implementation and adoption.
• Analyze business, customer, market, and financial data to uncover actionable insights, trends, and opportunities.
• Identify growth opportunities, retention risks, profitability trends, and market dynamics.
• Develop business cases, ROI analyses, and strategic recommendations for leadership.
• Develop and maintain executive dashboards, scorecards, and automated reporting solutions.
• Integrate data from Salesforce, Tableau, enterprise data platforms, and AI applications.
• Establish reporting standards and performance measures.
• Partner with leadership to solve business challenges and develop scalable solutions.
• Serve as the primary liaison between Specialty Payer Sales & Account Management and enterprise technology, analytics, and data teams.
• Support adoption of AI-enabled capabilities through training, communication, and change management.
• Promote data-driven decision making and continuous improvement across the organization.

Skills

AI-powered tools

Dashboards

Sales intelligence

Analytics

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

Tableau

Power BI

Copilot

Job description

SUMMARY: The Sr. Advisor, AI & Sales Intelligence serves as the lead resource for AI, sales intelligence, and advanced analytics within Specialty Payer Sales & Account Management. This role is responsible for designing and building AI-powered tools, executive dashboards, automated reporting solutions, and sales intelligence capabilities that help leaders and account teams make faster, more informed business decisions. The Sr. Advisor will transform complex data into actionable insights, identify growth opportunities, uncover client and market trends, and develop scalable solutions that improve account management effectiveness, customer retention, and business performance. This role partners closely with business, technology, and analytics teams to ensure AI and data solutions are practical, impactful, and aligned with organizational priorities.

REPONSIBILITIES:

AI Solutions & Sales Intelligence

• Design and deploy AI-powered tools, Copilot solutions, dashboards, and automated workflows.
• Serve as the subject matter expert for AI, sales intelligence, and advanced analytics.
• Identify opportunities to leverage AI, automation, and predictive analytics to improve business performance.
• Manage AI solutions from concept through implementation and adoption.

Business Intelligence & Strategic Insights

• Analyze business, customer, market, and financial data to uncover actionable insights, trends, and opportunities.
• Identify growth opportunities, retention risks, profitability trends, and market dynamics.
• Develop business cases, ROI analyses, and strategic recommendations for leadership.

Reporting & Performance Analytics

• Develop and maintain executive dashboards, scorecards, and automated reporting solutions.
• Integrate data from Salesforce, Tableau, enterprise data platforms, and AI applications.
• Establish reporting standards and performance measures.

Business Partnership & Leadership

• Partner with leadership to solve business challenges and develop scalable solutions.
• Serve as the primary liaison between Specialty Payer Sales & Account Management and enterprise technology, analytics, and data teams.
• Support adoption of AI-enabled capabilities through training, communication, and change management.
• Promote data-driven decision making and continuous improvement across the organization.

IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:

• Bachelor's degree in Business, Analytics, Data Science, Finance, Information Systems, Healthcare Administration, or related field.
• Experience developing dashboards, automated reporting, business intelligence solutions, or AI-enabled tools.
• Experience with Salesforce, Tableau, Power BI, Copilot, or similar analytics platforms.
• Experience analyzing business performance, financial metrics, profitability trends, and growth opportunities.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• 6+ years of experience in sales intelligence, sales operations, sales enablement, business intelligence, analytics, or commercial strategy.
• Experience designing AI-powered business solutions, automation tools, or Copilot agents.
• Healthcare, specialty pharmacy, payer, PBM, or related industry experience.
• Experience supporting commercial organizations through sales intelligence and performance analytics.
• Experience leading cross-functional initiatives involving business, technology, and analytics teams.
• Experience developing business cases, ROI analyses, and financial impact assessments.

SUCCESS MEASURES:

• Develop and deploy AI-enabled tools that improve efficiency and decision making.
• Increase adoption of sales intelligence, automation, and analytics capabilities.
• Deliver actionable insights that influence business strategy and performance.
• Identify growth opportunities and business improvements that create measurable financial impact.
• Provide leadership with scalable dashboards, reporting, and intelligence solutions.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 105,300 - 175,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

Benefits

• medical
• vision
• dental
• well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• minimum of 18 days of paid time off per year
• paid holidays
• leaves of absence

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.

These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.