Client-Driven Relationship Banker

Bank of America; Sierra Vista (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a service-oriented teammate to engage clients in the lobby, educate about self-service options, and assist with cash transactions. You will learn clients’ financial priorities, connect them to the right solutions, and help deliver a superior banking experience.

Successful candidates will build client relationships, follow procedures, and support regulatory compliance while working in a dynamic center with flexible shifts and weekend coverage.

Qualifications

• Minimum education requirement is a high school diploma or equivalent.
• Experience in customer service or sales helps drive client relationships and meeting goals.
• Flexibility to work weekends and extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Client Management

Client Solutions

Advisory Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a service-oriented teammate to engage clients in the lobby, educate about self-service options, and assist with cash transactions. You will learn clients’ financial priorities, connect them to the right solutions, and help deliver a superior banking experience.

Successful candidates will build client relationships, follow procedures, and support regulatory compliance while working in a dynamic center with flexible shifts and weekend coverage.