Client Director - Business Insurance

Marsh Agency; Minneapolis (MN); Hybrid; USD 92,000 - 172,000; Full time

Benefits offered by this job

Hybrid work

Tuition reimbursement

401(k) savings

Employee assistance programs

Retirement benefits

Job summary

Marsh McLennan Agency (MMA) is seeking a Client Director for the Business Insurance team. You will be responsible for the overall strategic results on assigned accounts and for coordinating client marketing and servicing.

The role focuses on retention, expansion, renewals, and new business through proactive service and development initiatives. The ideal candidate has 10+ years in commercial lines with relationship management experience, strong organizational and multi-project handling skills,

Qualifications

• Bachelor’s degree or equivalent work experience.
• 10+ years of commercial lines experience with relationship management responsibilities.
• Experience establishing strategy and direction for commercial programs.
• Proficiency with Microsoft Office suite.

Responsibilities

• Owns overall strategic results on assigned Business Insurance accounts.
• Coordinates client marketing and servicing activities across renewal and new business.
• Drives client retention and expansion through proactive service and development initiatives.

Skills

Relationship management

Strategic planning

Project coordination

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

Property/Casualty license

Job description

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Director at MMA.

Client Director – Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Director on the Business Insurance team, you’ll be responsible for the overall strategic results on assigned accounts, as well as the strategic coordination of client marketing and servicing. This role is responsible for retention and expansion of an assigned book of business and participation in the procurement of new business. This is accomplished through proactive client service, managing renewals/marketing, and business development initiatives.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor’s degree or equivalent work experience required.
• In-depth working knowledge of commercial lines with 10+ years of industry experience and demonstrated relationship management skills with 3+ years of client management responsibilities.
• Experience establishing strategy and direction for commercial programs.
• Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills.
• Strong organizational, project planning and management, analytical and multi-tasking skills.
• Proficiency with Microsoft Office suite required
• State Property/Casualty insurance license required.

These additional qualifications are a plus, but not required to apply:

• CRM, CIC, CISR designations

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable Benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
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• LinkedIn

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAUMW

#MMABI

The applicable base salary range for this role is $92,400 to $172,100.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.