Client Development Manager

Red Circle Technology Recruiting; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Red Circle Technology Recruiting is seeking a Client Development Manager to oversee client relationships and develop partnerships. You will coordinate projects with various stakeholders, manage expectations, and support sales and marketing efforts.

The ideal candidate will have experience in client success strategies and a passion for helping brands connect with consumers. This role offers the opportunity to impact a growing company and requires a strong understanding of technology-driven solutions.

Qualifications

• Proven experience in developing and implementing strategies for client success.
• Ability to work in a fast-paced startup environment.
• Experience with data and technology-driven solutions.

Responsibilities

• Manage multiple client relationships and partnerships.
• Coordinate projects with clients, vendors, and internal departments.
• Present program results and insights to stakeholders.

Skills

Client success strategies

Data-driven solutions

Strong communication

Job description

Founded in 2013, Fetch provides currently provides two digital platforms that will transform the grocery shopping experience and how consumers interact with the brands they love - Shop Fetch and Fetch Rewards. The mission of Fetch is to provide easy access to the data and technology necessary for people to enjoy every stage in the life of food inspiration, planning, purchasing, preparation, and of course ... eating.

Having almost doubled in size this year, Fetch is looking to add a Client Development Manager to manage our growing portfolio of CPG partners.

Job Description

As Client Development Manager (CDM) at Fetch maintains multiple client relationships and manage development of long‑term partnerships. CDM associates will gain first‑hand exposure to working cross‑functionally within a variety of CPG organizations, understanding core business objectives and finding solutions within our capabilities to address those objectives, and ideating and executing unique brand experiences within our platform that drive awareness to our end‑users and increase sales.

The CDM Team serves as the main point of contact and driver of our day‑to‑day project work. Early on, much time is spent working closely with our sales teams to ensure smooth hand‑offs, managing expectations with clients and partners as well as coordinating various third‑party suppliers to ensure projects are fielded and managed on time and on budget - from kickoff through invoicing.

Responsibilities

• Liaise between clients, partners, vendors and internal departments to create a seamless workflow
• Kickoff and manage day‑to‑day interactions and projects, which include branded experiences, data and insights reporting, data integration with partners, and more
• Keep clients informed with updated reports and ways to optimize programs
• Become a product and technology expert by learning all facets of Fetch to a high standard to support Sales & Marketing in proposal writing and the creation of marketing materials
• Mining data to bring insights to customers that helps illustrate value
• Creating and presenting program results and measurement post program

Qualifications

• Countless success stories developing and implementing client success strategies
• Passion for helping brands strengthen their relationship with the consumer
• An odd affinity for the pace of work that a startup offers
• You find yourself excited to tell people about what we're building here at Fetch. You wake up truly excited because you know what you do today will directly impact a young growing company.
• Experience delivering tech or data‑driven solutions to CPG organizations

Additional Information

All your information will be kept confidential according to EEO guidelines.