Client Delivery Analyst II (Deconversions) - Remote

Velera; United States; Remote; USD 67,000 - 87,000; Full time

Job summary

A leading company in financial services is seeking a Client Delivery Analyst II to support complex debit and credit projects. This remote role involves client consultation, technical leadership, and coordination of project implementation. Candidates should have a strong understanding of payment card products and at least 3 years of experience in the payment processing industry. The position offers competitive wages and comprehensive benefits.

Benefits

Health Benefits

PTO

401k

HSA

FSA

Wellness Programs

Qualifications

• At least 3 years of experience in the payment processing industry.
• Strong understanding of payment card products and support services.

Responsibilities

• Meet with clients to discuss specifications and project options.
• Conduct system testing and support during design, development, and implementation phases.
• Provide post-implementation support, including on-site support as needed.

Skills

Client Consultation

Technical Leadership

Project Coordination

Process Improvement

Education

Associates degree

Bachelor’s degree

Job description

Client Delivery Analyst II (Deconversions) - Remote

Join to apply for the Client Delivery Analyst II (Deconversions) - Remote role at Velera.

About Velera:
PSCU/Co-op Solutions is now Velera! Formed on January 2, 2024, and announced on May 7, 2024, our new brand reflects our mission to drive credit union success through innovative financial services.

Opportunity

The Client Delivery Analyst II supports the implementation of complex financial institution debit and credit projects. Responsibilities include client consultation, technical leadership, and coordinating operational implementation of deliverables.

Day in the Life

• Meet with clients to discuss specifications and project options.
• Complete Gap Analysis to define system setup requirements.
• Provide consulting on best approaches to meet client business requirements.
• Coordinate with technical teams and vendors to execute project plans.
• Identify and report issues, assist with resolution.
• Ensure quality and communicate technical requirements.
• Conduct system testing and support during design, development, and implementation phases.
• Provide post-implementation support, including on-site support as needed.
• Follow change control and management processes.
• Build relationships with clients and internal teams.
• Contribute to process improvements.
• Perform other duties as assigned, including after-hours support.

Qualifications

• Associates degree or equivalent experience; Bachelor’s preferred.
• At least 3 years of experience in the payment processing industry.
• Strong understanding of payment card products and support services.

About Velera

We are committed to diversity, equity, and inclusion, fostering a respectful and inclusive workplace where all employees can thrive.

Compensation & Benefits

Pay Range: $67,700 - $86,300, adjusted based on experience.

• Competitive wages, health benefits, PTO, 12 holidays, 401k, HSA, FSA, insurance, wellness programs, and more.

Velera is an Equal Opportunity Employer and E-Verify participant. For accommodations, contact [e-mail].

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Information Technology