Client Consultant Specialist

Novuskin NV LLC; Frisco (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An esteemed Medical Spa is on the lookout for a dynamic Client Consultant Specialist to join their rapidly expanding team. This role is pivotal in promoting memberships and wellness programs, ensuring customer satisfaction, and driving sales growth. The ideal candidate will possess a strong sales background, excellent communication skills, and a passion for enhancing client experiences. Join a forward-thinking organization that values innovation and customer engagement, where your contributions will directly impact the beauty and wellness journey of clients. This is a fantastic opportunity to thrive in a supportive environment that encourages professional development and personal growth.

Benefits

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Matching 401K

Employee Discount

Qualifications

• 3+ years of sales experience, preferably in a membership-based organization.
• Licensed Esthetician in the state with spa-related sales experience.

Responsibilities

• Promote and sell memberships and wellness programs to potential clients.
• Achieve and exceed monthly sales targets and maintain accurate sales records.

Skills

Sales Experience

Communication Skills

Customer Engagement

Negotiation Skills

Interpersonal Skills

Education

High School Diploma

Licensed Esthetician

Tools

CRM System

Job description

Novuskin is Med Spa uses innovative technology along with superior cosmetics to help our clients look and feel their absolute best!

Novuskin, an esteemed Medical Spa, strategically positions itself for expanded services by incorporating advanced technology into our daily operations, empowering members to achieve and enhance the optimal condition of their skin. Our unwavering commitment revolves around fostering comprehensive skin health, promoting beauty, and cultivating confidence from within.

We are one of the fastest growing Aesthetics Membership Med Spa chain on the national level. Our goal is to expand across the United States educating our clients on how to have younger and healthier looking skin.

What's in it for you?

Competitive Wages

Matching 401K

And so much more...

Full-Time / Part-Time

Full-Time

Number of Openings

Pay Rate

Description

The Client Consultant Specialist will be responsible for greeting and interacting with sales aspects in the medical spa including memberships / packages / injectables and wellness programs building rapport to achieve sales goals. This position plays a crucial role in attracting new members, and ensuring the overall member satisfaction.

What we offer :

• Competitive pay (hourly pay, commission, tips and bonus)
• Medical, Dental, Vision, Matching 401K and so much more
• Employee Discount

Key Performance Indicators

• Sales Targets : Meet and exceed monthly and quarterly sales targets set by the organization.
• Member Retention : Contribute to member retention efforts by fostering strong relationships, addressing member concerns, and ensuring high levels of member satisfaction.
• Customer Engagement : Encourage member engagement by promoting and upselling additional services or products, leading to increased revenue per member.
• Lead Generation : Generate a specific number of leads each month through customer referrals.
• Activity Tracking : Maintain accurate and up-to-date records of all sales activities, including customer interactions, follow-ups, and outcomes, using the CRM system.
• Extensive knowledge in all our services and technologies : Stay informed about market trends, competitor offerings, and customer preferences to adjust sales strategies accordingly.
• Team Collaboration : Collaborate effectively with the sales team and other departments to ensure a seamless customer experience and achieve overall organizational goals.
• Administrative Accuracy : Ensure accuracy in preparing personal sales reports, documentation, and administrative tasks related to sales activities.

Core Functions

• Promote and sell membership / packages and other services such as injectables and wellness programs to potential clients through various channels such as phone calls, emails, in-person meetings, and promotional events.
• Explain the benefits of different services and tailor sales pitches to match the needs and interests of prospective members.
• Achieve and exceed monthly sales targets and goals.
• Clearly articulate the value proposition and unique selling points of the products / services.
• Address client queries and concerns effectively or forward to appropriate team members.
• Understand clients' needs and customize product offerings to meet those needs.
• Act as a liaison between clients and the company, ensuring client satisfaction.
• Monitor sales metrics and adjust strategies as necessary to achieve targets.
• Provide exceptional customer service to existing clients, addressing their inquiries and resolving issues promptly.
• Foster a positive customer experience to enhance customer loyalty and repeat business.
• Stay up-to-date with the organization's products, services, and membership offerings.
• Clearly articulate the features and benefits of various membership packages to potential clients.
• Maintain accurate records of sales activities, member interactions, and follow-ups.
• Prepare and submit sales reports as required by the management team.
• Assist in the development of sales and marketing materials.

Position Requirements

Experience

• Proven experience in sales, preferably in a membership-based organization or a related field .
• Have experience in spa related sales such as injectables / wellness and technologies (a plus)
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and persuasion skills.
• Results-oriented with a focus on achieving sales targets and objectives.
• High school diploma required.
• Licensed Esthetician in the state
• Must have 3 years' experience in a retail sales environment

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position

Exempt / Non-Exempt

Non-Exempt

Open Date

4 / 30 / 2025

Location

Texas

This position is currently accepting applications.

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