Client Concierge & Style Consultant

The Talbots LLC; Columbia (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Merchandise Discount 50%–70%

Referral Incentive Program

Travel and shopping discounts

Job summary

Talbots LLC in Columbia, MD is seeking a part-time Store Associate to deliver hospitality-driven service and build lasting client relationships. You will assist customers, present fashion options and promote Talbots products while meeting sales and service goals.

The role requires flexibility to work evenings, weekends and holidays, plus the ability to lift and stand for extended periods. Compensation ranges between $16.50 and $20.65 per hour.

Qualifications

• Excellent written and verbal communication skills.
• Ability to prospect and build a client base.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Professionally represent the brand image.

Skills

Customer service

Sales oriented

Communication

Relationship building

Teamwork

Tools

POS systems

iPad/ handheld devices

Job description

Talbots LLC in Columbia, MD is seeking a part-time Store Associate to deliver hospitality-driven service and build lasting client relationships. You will assist customers, present fashion options and promote Talbots products while meeting sales and service goals.

The role requires flexibility to work evenings, weekends and holidays, plus the ability to lift and stand for extended periods. Compensation ranges between $16.50 and $20.65 per hour.