Client Concierge & Insurance Services Coordinator

Thomas Ntuk - State Farm®; Herndon (VA); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Job summary

Thomas Ntuk - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our insurance office in Herndon. The role emphasizes friendly greetings, scheduling, and maintaining client records while exploring opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Thomas Ntuk - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our insurance office in Herndon. The role emphasizes friendly greetings, scheduling, and maintaining client records while exploring opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.