Client Concierge

August Haven; Appleton (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

7% company retirement contribution (ES

Paid Vacation

Employee Assistance Program (EAP)

Employee Discount

Job summary

August Haven is seeking a guest-focused team member to warmly welcome customers and connect them with the right Design or Sales professional. You will support the presentation and sale of design packages, handle administrative tasks, tagging, inventory prep, and ensure an exceptional WOW guest experience in a collaborative, employee-owned environment.

Join a people-centric, employee-owned company and help create memorable shopping experiences for guests, while working about 30 hours per week

Qualifications

• Valid Driver's License required.
• Must be 18 years of age or older.
• Willing to work rotating days, evenings and weekends (~30 hours/week).
• Demonstrated passion for creating exceptional guest experiences.
• Excellent communication and relationship-building skills.
• Positive, professional presence with strong multitasking ability.

Responsibilities

• Warmly welcome, engage, and pamper guests.
• Connect guests with the right Design or Sales professional.
• Support the presentation and sale of design packages.
• Administrative responsibilities including tagging, office tasks, inventory prep, and more.

Skills

Valid Driver's License

Age 18+

Flexible schedule

Guest experience passion

Communication skills

Positive attitude

Multitasking

Team player

Job description

• GREAT company culture!


• 7% company contribution toward retirement - 401k plan & Employee Stock Ownership Plan (ESOP)

Company Overview

August Haven’s mission is to provide a brand experience that inspires and guides our customers in selecting home furnishings that reflect their creative interests, experiences and aspirations while being consistent with time-honored design principles. Since 2011, August Haven has boasted a unique collection of urban contemporary, vintage, and antique home furnishings.

Purpose

Create a warm, personalized environment ensuring each guest feels valued and connected with the right professional for a WOW experience.

What You’ll Do

• Warmly welcome, engage, and pamper guests


• Connect guests with the right Design or Sales professional


• Support the presentation and sale of design packages


• Administrative responsibilities to include tagging, office responsibilities, inventory preparations, and more

What You’ll Bring

• Valid Driver's License


• 18 years of age or older


• Ability to work rotating days, evenings, and weekends - about 30 hours/week


• Passion for creating exceptional guest experiences


• Strong communication & relationship-building skills


• Positive attitude and professional presence


• Ability to multi-task & adapt to changing priorities


• Collaborative, team-oriented approach to work

Benefits and Perks

• $17+/hour based on experience


• Employee Stock Ownership Plan (ESOP)


• 7% company contribution toward retirement - 401k plan & Employee Stock Ownership Plan (ESOP)


• Paid Vacation


• Employee Assistance Program (EAP) for employees and their family members


• Employee Discount

Come work for an Employee Owned organization that wants to see you succeed both personally and professionally!