Client-Centric Relationship Banker

Bank of America; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Murfreesboro, TN seeks a client-focused associate to educate clients about self-service banking, process cash transactions, and build relationships to meet financial goals. You will collaborate with specialists in lending and investments, manage center flow and appointments, and contribute to a positive client experience.

This role requires flexibility for weekends or extended hours per business needs.

Qualifications

• Enthusiastic self-starter with strong work ethic and client focus.
• Ability to learn and adapt to new information and technology platforms.
• Experience in handling cash and explaining self-service banking options.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Builds relationships to meet clients' financial needs and goals.
• Follows processes and complies with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree or related Associate’s Degree

Job description

Bank of America in Murfreesboro, TN seeks a client-focused associate to educate clients about self-service banking, process cash transactions, and build relationships to meet financial goals. You will collaborate with specialists in lending and investments, manage center flow and appointments, and contribute to a positive client experience.

This role requires flexibility for weekends or extended hours per business needs.