Client-Centric Banking Advisor

BCB Community Bank; Lyndhurst (NJ); On-site; USD 28,000 - 32,000; Full time

Job summary

BCB Community Bank in Lyndhurst, NJ is seeking a Universal Banker to deliver a top-notch customer experience by handling everyday banking transactions, advising clients, and accurately processing deposits, withdrawals, and transfers within policy guidelines.

Responsibilities include greeting clients, opening new accounts, answering questions in person or by phone, escalating issues when needed, and referring customers to business partners for tailored financial solutions.

Qualifications

• High school diploma/GED is required.
• Banking experience required.

Responsibilities

• Accurately assist clients with banking transactions and maintain a cash drawer.
• Assist clients with questions (in-person, over telephone) regarding banking and escalated issues as needed.
• Open new business and personal accounts and initiate wire transfers.
• Provide clients with services and products to support clients' financial goals and refer to business partners.
• Assist with ATM maintenance and cash vault.
• Complete all required logs and compliance activities.

Education

High school diploma/GED

Job description

BCB Community Bank in Lyndhurst, NJ is seeking a Universal Banker to deliver a top-notch customer experience by handling everyday banking transactions, advising clients, and accurately processing deposits, withdrawals, and transfers within policy guidelines.

Responsibilities include greeting clients, opening new accounts, answering questions in person or by phone, escalating issues when needed, and referring customers to business partners for tailored financial solutions.