Client Care Worker/Residential Aide

Voa-Gny; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Volunteers of America-Greater New York is seeking a Residential Aide who will support program clients in achieving independent living. The role involves various tasks including supervising clients, ensuring adherence to program rules, and providing emergency response as required. Competitive benefits are offered, along with opportunities for personal growth in a supportive environment.

Benefits

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthday Holiday

Qualifications

• High school diploma or GED preferred with one-year relevant experience.
• Clean and valid driver’s license preferred.
• Knowledge of service models and client rights.

Responsibilities

• Supervise client participation in daily program activities.
• Provide emergency response, including crisis management and first aid.
• Drive agency vehicles to transport clients as needed.

Skills

Client supervision

Crisis management

First aid

Communication

Education

High school diploma or GED

Job description

Posted Thursday, May 22, 2025 at 4:00 AM

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs , and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Residential Aide

The Residential Aide meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Residential Aides perform a wide variety of tasks including overseeing program operations, protecting client rights, promoting client and co-worker safety, transporting clients as needed and ensuring client adherence to rules and program activities.

Minimum Qualifications:

• High school diploma or GED preferred plus one-year relevant experience.
• Clean and valid driver’s license preferred.
• Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines. Escort clients to appointments, manage bed assignments, collect census data, distribute client linens and supplies.
• Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.
• Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
• Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
• Drive agency vehicles to transport clients, staff, and materials, if assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.Apply today!