Client Care Technician PRN | Supportive Housing Services

Valley Behavioral Health; Salt Lake City (UT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k Plan eligibility after 90 days, 6

Employee Assistance Programs (EAP) for

Job summary

Valley Behavioral Health in Salt Lake City seeks a Client Care Technician to provide direct support in residential and housing programs, helping residents build life skills and pursue treatment goals in a safe, therapeutic environment.

You will work with a multidisciplinary team, assist with activities, medication management, UA collection, and documentation, while promoting independence and recovery progress.

Qualifications

• High School diploma or equivalent.
• CPR certification (Post-hire).
• Preferred: behavioral health or social services experience.
• Preferred: experience with medication management.

Responsibilities

• Engages clients in activities and interactions designed to support treatment and recovery goals.
• Provides individualized support to address personal challenges and promote growth.
• Taught independent living skills in one-to-one sessions and weekly group sessions.
• Observes client behavior and communicates significant observations to the treatment team.
• Conducts accountability conversations with clients regarding behavior and program expectations.
• Collects urine analysis (UA) samples and ensures proper documentation and storage.
• Distributes medications and follows medication management procedures.
• Maintains accurate documentation of all client interactions and outcomes.
• Transports clients to off-site appointments or community activities within program guidelines.

Skills

Empathy

Communication

Teamwork

Flexible schedule

Education

High School diploma or equivalent

Job description

Description

Help Create A Path Forward

At Safe Haven I, consistent support can help clients build stability, confidence, and greater independence. As a Client Care Technician, you’ll work directly with clients to strengthen everyday life skills, navigate challenges, and make progress toward their treatment and recovery goals. It’s a hands‑on opportunity to build meaningful connections while helping create a safe and supportive environment.

Pay:

Range starts at $17.00/hour (pay is calculated based on years of related experience)

Shift Differential:

Additional $1/hour when clocked in for 3+ hours between 3pm - 11pm | $1.25 for 11pm - 7am

Schedule:

PRN | Flexible hours | Some holidays/weekends preferred

Extra Shift Pay:

Additional $50/shift for weekdays and $100/shift for weekends when working 3+ consecutive hours in one shift

Benefit Highlights:

• 401k Plan eligibility after 90 days, with a 100% company match on up to 6% of your income
• Employee Assistance Programs (EAP) for mental health needs

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi-disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self-sufficiency, treatment goal achievement, and personal growth.

Essential Functions

• Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals while meeting direct care expectations
• Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
• Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one-to-one sessions and in weekly group sessions
• Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
• Conducts accountability conversations with clients regarding behavior, goals, and program expectations
• Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
• Distributes medications and follows all medication management and documentation procedures
• Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
• Transports clients to off-site appointments, community activities, or resources, as assigned and within program guidelines

Requirements

Education

• High School diploma or equivalent

Licenses/Certificates

• CPR certification (Post-hire)

Preferred Qualifications

• Previous behavioral health or social services experience
• Previous experience with medication management