Client Care Specialist (Fully Remote)

GR8 Global; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

GR8 Global is seeking a client operations specialist to support CRM, quotes, proposals, billing and renewals. This fully remote role is based in the Philippines, offering a private home office setup and reliable connectivity.

You will maintain CRM records, schedule meetings, coordinate training events, and ensure client satisfaction through proactive follow-up and service excellence, while working with a global team in a fast-paced environment.

Qualifications

• 2+ years experience with CRM and Microsoft Office.
• Strong interpersonal, negotiation, and service skills.
• Self-directed, detail-oriented, and able to prioritize deadlines.

Responsibilities

• Maintain CRM, schedule meetings, and coordinate training events.
• Create quotes, proposals, and support billing and renewals.
• Ensure client satisfaction and follow up on issues.

Skills

CRM experience

Interpersonal skills

Negotiation skills

Service orientation

Attention to detail

Tools

Microsoft Office

Job description

• Maintain CRM, schedule meetings, and coordinate training events.
• Create quotes, proposals, and support billing and renewals.
• Ensure client satisfaction and follow up on issues.

Qualifications:

• 2+ years experience with CRM and Microsoft Office.
• Strong interpersonal, negotiation, and service skills.
• Self-directed, detail-oriented, and able to prioritize deadlines.

Work Setup:

• Fully remote role based in the Philippines.
• Private home office and backup internet/power required.
• Inclusive culture focused on developing talent.

GR8 Global

GR8 Global is an affiliation of top US accounting firms that matches global talent with audit, accounting, and finance opportunities. It prioritizes a positive and inclusive workplace culture where all talents are valued and developed.