Client Care & Retention Specialist

Barry Johnson - State Farm Agent; Columbia (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Barry Johnson - State Farm Agent is seeking a Customer Relations Representative to join their team in Columbia, South Carolina. In this role, you will create exceptional client experiences, aiding in customer inquiries and coordination.

The ideal candidate possesses strong customer service skills and a keen attention to detail, ensuring satisfaction and retention. You will enjoy a competitive salary, health insurance, and flexible schedules.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service skills

Job description

Barry Johnson - State Farm Agent is seeking a Customer Relations Representative to join their team in Columbia, South Carolina. In this role, you will create exceptional client experiences, aiding in customer inquiries and coordination.

The ideal candidate possesses strong customer service skills and a keen attention to detail, ensuring satisfaction and retention. You will enjoy a competitive salary, health insurance, and flexible schedules.