Licensed Veterinary Technician

Slippery Rock Veterinary Hosp; Slippery Rock (Butler County); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Slippery Rock Veterinary Hosp in Slippery Rock, PA is seeking a Client Care Provider to deliver exceptional client service, handle telephone inquiries, schedule appointments, and assist with hospital operations.

You will keep accurate records, support hospital staff, educate clients, and assist with admissions and daily tasks as part of a collaborative team.

Qualifications

• Experience in a veterinary or medical office preferred.
• Familiarity with medical terminology and record-keeping.
• Proficiency with computers and basic word processing.

Responsibilities

• Provide exceptional client service and responsive telephone support.
• Schedule appointments and manage patient flow.
• Maintain accurate medical records and handle clerical duties.
• Assist with admissions, discharges, and hospital operations.

Skills

Customer service

Telephone handling

Scheduling appointments

Medical records

Clerical work

Job description

Responsibilities

As a Client Care Provider your responsibilities will include providing exceptional client service; demonstrating responsive and pleasant telephone call handling; effectively scheduling appointments; keeping accurate medical records; clerical work; processing inpatients, outpatients and campers; financial recording, collecting and safeguarding; client education; promotion of hospital product and services and support of the hospital administrator and hospital team.

Requirements

This position requires practical knowledge of the hospital's procedures, policies and services, client and patient treatment protocols, word processing, computers and terminology used in the veterinary hospital.